North Pole Lunch!

Please read all of the information carefully prior to booking, amendments CANNOT be made to bookings after they are placed.

Join us for the most magical time of the year!

Including one accompanying adult, North Pole-themed story time & activities with our mischievous elves.  One little darling’s North Pole lunch box consisting of sandwich of their choice, sausage rolls, pom bears, tube yoghurt, kinder egg, mini roll, party rings biscuits & fruit bag plus a fruit shoot, pink lemonade or fruit juice & a visit to Santa on our stage including a gorgeous keepsake gift (boxed, believe Christmas bell).

The boring bit!

Please ensure you sign in at the bar on arrival, This event is seated & we will let you know where you are seated & your table number. It is extremely important that you do not seat yourself as this will confuse table numbers & food orders etc. Please note some of our large tables have shared seating.

Please also ensure that you let us know on booking if you wish to sit with friends. There are lots of opportunities to add this to your booking form throughout  & again with a note at checkout. WE WILL NOT be able to move people after online booking & it will 100% NOT BE POSSIBLE to move you on the day.

Visits to Santa will take place table by table, Please await an elf who will take you up for your turn, this ensures everyone gets their own visit. Please do not approach Santa by yourselves – if you do this you may be interrupting someone else’s visit & Santa will not be prepared with your child’s information & gift. If you do need to go back up to see Santa after your turn please inform a member of the team who can ensure this happens once all little darlings have been seen.

The doors will open no sooner than 10 mins prior to the event start time, we understand you are excited! we are too but please do not attend early as the doors will be shut allowing us to clean, reset, take breaks & maintain the magic. We do our utmost to ensure that staff shift changes happen during these breaks but people arriving in excess of 30 mins early last year made it difficult to maintain the magic, especially as both our entrances/exits are via the front of the building, the last thing we want is your little darling(s) seeing a character leaving or arriving as themselves.

Please ensure that you provide us with all of the information requested, we will not be able to update the information this year. We also will be unable to chase & add facts for Santa, if you do not provide this information on booking unfortunately your booking will be generic & led by conversation on the day.

Please do not send us a message on Facebook to ask to amend information, sit with friends or change dates. It will NOT BE POSSIBLE, all bookings are now going through the online system.

We are extremely excited for our most magical Christmas to date!

Love The Fairy Godmother x